These terms have been prepared from the maintenance policy supplied by ACAMADI Automotive. The early-cancellation fee calculation and the timeframe for rescheduling should be confirmed before customers enter into a maintenance agreement.
Your maintenance agreement
By booking your first maintenance service, you agree to these terms and conditions. Your maintenance service is contracted for 12 months from the first maintenance service.
Deposits
As a maintenance client, you do not have to pay a deposit for your scheduled maintenance services. Additional services may require a deposit.
Appointment cancellations and rescheduling
If a scheduled maintenance service is cancelled and cannot be rescheduled within an acceptable period agreed by ACAMADI Automotive, the following service will need to cover the missed appointment. For example, if you miss your ACAMADI Mini, the next service will be an ACAMADI Standard to maintain the maintenance schedule and agreed payment arrangement. Any change to the service and its price will be confirmed with you before the appointment.
If the service can be rescheduled within an acceptable period agreed by ACAMADI Automotive, your maintenance service will continue at no extra cost.
Appointment timings
Service durations are approximate. If your vehicle needs additional time or work beyond the maintenance service, the full price for the required service may apply. You will be told about any additional work and charges, and your agreement will be obtained before that work proceeds.
Payment
You may pay for your service in advance if you choose. Otherwise, payment must be made within one week after the service has been completed. Invoices are available on request for every service.
If payment is not made within the agreed timescale, a £10 late-payment charge may be added to the following service, where lawful, reasonable and agreed in advance.
Early cancellation of your agreement
If you cancel your 12-month maintenance agreement early, a cancellation fee may apply. The amount depends on how many scheduled services are being cancelled. The method of calculating this fee must be explained and agreed before your maintenance agreement begins. Any fee must be reasonable, reflect losses directly resulting from cancellation, take account of costs saved, and comply with your statutory rights.
General service conditions
The General Terms & Conditions also cover relevant service arrangements, including car park permissions, agreed parking charges and weather conditions.
Statutory rights
Nothing in these terms excludes or restricts your statutory consumer rights, including any applicable cancellation rights.
Questions about these terms?
Contact ACAMADI Automotive on 07930 369955 or use the website enquiry form.
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